True life everyday heroes. The family was stuck on the side of the road and they went above and beyond the call of duty. My car insurance said about an hour and a half to get someone out there. They arrived in 10 mins and gave a slightly better price. We were in a jam and thanks to the prompt service we got the car to the dealer and a place to lay our heads for the night. Ill always appreciate how these men did their jobs. Thank you. Usually I give, at max 4 stars because companies wanna say theirs always room for improvement on employee reviews so I do the same to them. Not today 5 stars!!!!!
We had a very good experience with this company. The staff was polite, friendly, and reassuring. In a not so great situation they made me feel comfortable.
Very professional, timely manner, great customer skills. Ronni, the driver that assisted me. Was super helpful, fast and knowledgeable. Great company. Would definitely recommend and use again.
My tire blew out because I tried to avoid a car coming into my lane hit the drain, called Gene towing and somebody showed up right of way. The accident happend at5 and by6 my tire was changed and I was on my way home. Thank you 😊
The lady on the phone was super nice and helpful. She helped me find a shop nearby that we could take my car too since it was after hours. The tow truck came within 30-40 mins and was really nice as well. Definitely recommend calling these people if you need a tow!
Dispatch woman I spoke with (unsure of her name) was very polite and informative! Tow truck driver, Jo, was very professional and cool to chop it up with! Happy holidays to all the employees at Gene Robin Towing!
This is the best towing company I've ever had to deal with! They didn't charge me an arm and a leg to begin with, AND they gave us a discount when we showed up to get it! Thanks to the owners and staff for still remembering that they are human and we are too! Keep up the amazing service guys. Thanks from the bottom of my heart. P. S. All of this was on a Sunday out of business hours. 10 ⭐
Outstanding service! They always exceed my expectations. Their technicians are knowledgeable and friendly. I feel safe knowing they've got my back.
Life-savers! I was stranded in the middle of the night and they came to my rescue. Swift response and high-quality service. I couldn't ask for more.
Thank you for turning a stressful situation into a stress free experience!
I've been a loyal customer, and I've never been let down! Always there when I need them, rain or shine. Their commitment to service is truly unparalleled. A lifesaver on the road!
Exceptional service! They've helped me out on several occasions. Always on time, well-prepared, and super professional.
Absolutely the best in the business! They've bailed me out of several tight spots. Fast, efficient, and always professional. I wouldn't trust my car with anyone else.
Incredible! I was stuck in the middle of nowhere and they arrived in no time. I was back on the road in a jiffy. A+ service, highly recommended.
Prompt, professional and polite! Their service is top-notch. Had a flat tire once and they reached me in no time.
Truly top-tier service! Thank you!